Contact Us | Wasabi Theme

With what do you need help? *

Try to select the most precise option so that we can respond better.

Not all orders are refundable. You must meet the requirements defined in the terms and conditions.

These are the frequently asked questions, do they answer your question?

We also need you to detail your issue, providing a URL where we can see the problem, a screenshot to pinpoint it within the URL, and a copy of the site health report to conduct a test with the same plugins and configuration your site has.

What is your license key? *

The license must exist and be active in order to receive technical support.

What is the reason for requesting a refund? Your opinion will help us improve. *

Agreement: Product tested before refund *

According to the contract terms, I affirm that I have activated my license to test the product and that I have also attempted to resolve my doubts or issues by opening a support ticket before requesting a refund (this can be verified). *

Refund agreement *

I am aware that, to avoid legal issues and according to the contract terms, I can no longer use the Wasabi Theme. I also understand that I must remove the Wasabi Theme from all my sites, servers, local drives, and any other media where it has been stored. *

Summarize your question *

What is your problem or question? The more details you provide, the better we can address your request. *

What is the URL of your website? Seeing the issue directly on the site helps us tremendously.

If you need us to take a look at your website, please fill out this field. If your issue can be seen on a specific page, enter the URL of that page.

Attach screenshots, site health report txt, debug logs, etc.

Click or drag files to this area to upload. You can upload up to 3 files.

You can attach up to 3 files of 1 MB with jpg, jpeg, png, gif, txt, log, or pdf extensions.

What is your email name? *

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What is your email address? *

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Confirm Email

If you have purchased Wasabi before, try to ensure the email address is the same as the one used to purchase the theme.

GDPR Agreement (copy) *

I have read and accept the privacy policy. *