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If you want an immediate response, before opening a support ticket, please check the frequently asked questions. It is very likely that we have answered and documented questions like yours before. Thank you 🙏

Try to select the most precise option so that we can respond better.
These are the frequently asked questions, do they answer your question?
We also need you to detail your issue, providing a URL where we can see the problem, a screenshot to pinpoint it within the URL, and a copy of the site health report to conduct a test with the same plugins and configuration your site has.
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If you need us to take a look at your website, please fill out this field. If your issue can be seen on a specific page, enter the URL of that page.
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You can attach up to 3 files of 1 MB with jpg, jpeg, png, gif, txt, log, or pdf extensions.
If you have purchased Wasabi before, try to ensure the email address is the same as the one used to purchase the theme.